Privacy Policy

Nook & Nod Resale Co. LLC is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our company, whether online, in-person, or through other communication channels. This policy applies to all services provided by Nook & Nod Resale Co LLC, including but not limited to professional stone material sales and installation services.

1. Information We Collect

We collect limited personal information necessary to provide you with our products and services. This may include:

Contact Information: Name, phone number, email address, and physical address.
Payment Information: Payment method and related transaction data (collected via Square, Venmo, Zelle, or other secure platforms).
Project-Related Information: Job site address, scope of work, and material preferences.

We do not collect or store sensitive data such as Social Security numbers or government-issued identification unless explicitly required for legal or financial verification.

2. How We Collect Information

We collect personal and payment information in the following ways:

When you fill out forms on our website or in person
When you contact us via email, phone, or text
When you make a purchase or payment via supported platforms (e.g., Square, Zelle, Venmo, cash)
When you engage our services and sign related documents (such as material disclosures or service agreements)

3. Use of Information

We use the information collected solely for the following purposes:

To provide products and services you request
To process payments and issue receipts
To communicate about your project or order
To maintain internal records and legal documentation
To comply with applicable tax and regulatory requirements

We do not sell, rent, or share your personal or financial information with third parties for marketing or commercial purposes.

4. Payment Processing

All payment transactions are processed through secure third-party platforms (e.g., Square, Venmo, Zelle). We do not store full payment card information on our systems. Each platform has its own privacy policy, and we recommend reviewing their terms for additional detail.

5. Data Security

We take commercially reasonable and industry-standard precautions to protect your information from loss, misuse, unauthorized access, disclosure, or destruction. This includes:

Restricting access to personal data to only those within our business who require it to fulfill their duties
Using encrypted communication where appropriate
Regular review of our data handling practices

All team members and contractors are contractually and ethically obligated to keep customer information confidential and secure.

6. Customer Rights

If you are a resident of Colorado, you may have certain rights under the Colorado Privacy Act (CPA), including:

The right to access the personal information we hold about you
The right to correct inaccuracies
The right to request deletion of your information
The right to opt out of the sale or sharing of personal information (note: we do not sell or share your information)

To exercise any of these rights, please contact us using the information at the bottom of this policy.

7. Third-Party Links and Services

Our website may contain links to third-party platforms or tools (e.g., payment processors). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Nook & Nod Resale Co LLC
Denver, Colorado
Email: NNresaleco@Gmail.com
Phone: 720-908-1817

Denver, Co.

Nook & Nod Resale Co.